Pricing, hardware, compliance, and migration — answered in one place.
What Delivando is, who it serves, and how it differs from a classic cash register.
Delivando is an all-in-one POS platform for retail shops and restaurants. It combines a cash register, online shop, delivery management, inventory, staff tools, and analytics in one cloud-based system. The platform runs on web, iOS, and Android, so you can manage your business from any device. Delivando is built for two segments: retail (mini-supermarkets, fashion, sports, general stores) and HoReCa (restaurants, cafés, bars, bakeries, food trucks, catering). With one subscription you get every operational tool — no need to glue together separate POS, inventory, and online-shop products.
Delivando serves small and medium businesses in retail and hospitality across Europe. Typical customers are independent shops, restaurant groups, cafés, bakeries, food trucks, and growing chains with up to 10 cash registers. Larger operations are supported via the Enterprise plan with unlimited cash registers and custom features. The system scales from a one-cashier shop to a multi-location business without changing tools.
Delivando runs on web (any modern browser), iOS, and Android. You can use a phone, tablet, or computer, and data syncs across devices in real time. The platform also supports dedicated POS hardware such as Sunmi dual-screen terminals for restaurants. There is no operating-system lock-in: staff can work from whatever device they have. Cloud-based architecture means you do not lose data if a device fails.
Delivando is available across the European Union, with a dedicated localized version for Germany — the German site adds built-in TSE fiscal compliance and DATEV export for accounting. The cashier interface itself is multilingual: each staff member picks their own language on their device, so a team where one person speaks German, another Polish, and another Italian can all work the same shift without switching tools. Pricing is in Euro across all markets.
Delivando replaces a single-purpose register with a connected platform. Instead of just printing receipts, it manages inventory, online orders, delivery, staff shifts, customer loyalty, and reports — all from one shared product catalog. Sales made online and offline update the same stock in real time. Reports combine all channels, so you see real margins instead of guessing. A hardware-only register cannot do this.
Barcodes, variants, real-time stock, and selling online from one catalog.
Yes. Delivando is built for retail of any size, including fashion, sports, and general goods. The platform supports product variations (size, color, model), barcode scanning, real-time inventory, and a connected online shop. You can start with a single cash register on the Starter plan (€29.99/month) and add more as you grow. Online and in-store sales update the same product catalog, so your stock is always accurate.
Yes. Delivando supports barcode scanning at checkout and during stock receiving, and lets you define product variations such as size, color, and model with separate stock counts per variant. Each variant can have its own SKU and price if needed. This is essential for fashion, sports, and general retail where one product line has several options.
Stock updates instantly across every channel — POS, online shop, and any additional cash register. When a product is sold offline, the online listing reflects the new stock immediately, preventing overselling. Goods receiving, returns, and stock corrections are also reflected live. You can review current stock per product and per location at any time from the dashboard.
Yes. The integrated Online Shop pulls from the same product catalog used at the cash register, so you maintain one source of truth for prices, stock, and product information. Customers can order for click-and-collect or delivery. Online orders flow into the same dashboard your staff already uses, so there is no separate workflow to learn.
Tables, modifiers, kitchen tickets, reservations, delivery and split bills.
Yes. Delivando includes a full HoReCa toolkit: floor plan with tables, table assignment, modifiers per dish, kitchen tickets, split bills, and reservations. It works for restaurants, cafés, bars, bakeries, food trucks, and catering. Staff can take orders on a phone or tablet at the table and send them straight to the kitchen monitor.
When an order is placed at the POS, items route automatically to the relevant kitchen or storage monitor based on category — for example, hot dishes to the kitchen and drinks to the bar. The Kitchen/Storage Monitor module is included from the Professional plan onward (2 monitors) and the Advanced plan (5 monitors). Staff confirm preparation status, and the cashier sees order progress in real time.
Yes. Delivando includes a Delivery & Driver App for managing courier assignments, routes, and order statuses. Drivers see assigned orders on their phone with delivery addresses. Customers can also place delivery orders directly through the integrated online shop, and those orders flow into the same dashboard your kitchen uses.
Plan selection, trial, cancellation and what's included.
Delivando offers four plans: Starter at €29.99/month (1 cash register), Professional at €79.99/month (up to 3 cash registers + Kitchen Monitor), Advanced at €139.99/month (up to 10 cash registers + priority 24/7 support), and Enterprise (custom quote, unlimited cash registers + DATEV + premium support). All plans are billed monthly. See full pricing details and a feature comparison.
Choose based on the number of cash registers and feature needs. Starter fits a single-location small shop or café. Professional suits a growing restaurant with 2–3 stations and a kitchen monitor. Advanced supports multi-location businesses up to 10 cash registers with priority 24/7 support. Enterprise is for chains needing unlimited registers, DATEV integration, and bespoke setup. You can change plan as your business grows.
Delivando offers a trial period so you can evaluate the platform before subscribing. The fastest way to start is to book a short demo on our website — our team helps configure a trial environment matched to your business type (retail or restaurant).
Yes — you can cancel your subscription from the account dashboard at any time. Cancelling stops billing, but it does not close your account: your data, products, and historical sales records stay where they are. After cancellation, premium features are locked and the platform falls back to read-only access, so you keep visibility on past business while you decide what to do next. Detailed terms are in our Terms of Use.
Onboarding flow, data migration and supported hardware.
Same day, in most cases. Pick the smallest plan that fits — Starter is enough for one register — add your products to the catalog, and you can start ringing up sales the same afternoon. There is no procurement gate, no on-site install, and no minimum-data threshold to hit before the system works. You can scale up to a larger plan or add cash registers later, as the business grows.
The fastest path is to book a short demo on our website. Our team helps you choose the right plan, sets up your initial product catalog, and trains your staff. Self-serve sign-up is also available — you create an account, enter business details, and your environment is ready within minutes. We recommend the guided onboarding for businesses migrating from another POS.
Yes — we help you import products, customer data, and historical sales records during onboarding. Common formats such as CSV exports are supported, and our team assists with mapping fields to Delivando's structure. Contact support before migrating to confirm exactly what your existing system can export and which migration paths we support.
Delivando runs on Windows, macOS, iOS, Android, and any modern browser — so you can start with hardware you already own and add dedicated kit only when it pays off. For permanent checkout stations we recommend Sunmi dual-screen POS terminals, a receipt printer, a barcode scanner (retail), and optionally a Kitchen Monitor display. There is no proprietary hardware lock-in. If you're not sure what to buy, our team helps you choose the right setup for your floor and procures it for you, so you don't end up sourcing five suppliers yourself.
Most small businesses are operational within a few days. Setup time depends on catalog size and how much data you migrate. Our team supports you through the entire setup, including staff training.
GDPR, data ownership, support, and a pointer to German tax compliance.
Yes. Delivando is hosted in EU data centers and complies with GDPR requirements for data protection, processing transparency, and your rights as a controller. We act as a processor on your behalf and provide a Data Processing Agreement (DPA). Operational data is encrypted in transit and at rest. You can review our Privacy Policy and DPA in the Legal section of our website.
You own your business data — products, customers, sales history, and reports. You can export operational data from the dashboard at any time. If you cancel, we provide a defined window to export before deletion as described in the DPA.
Support is included in every plan. Professional and Advanced plans include 24/7 support, with priority handling on Advanced. Enterprise customers receive premium 24/7 support with a dedicated point of contact. You can reach support via the Contact page or directly from your dashboard.
Yes — for businesses operating in Germany, Delivando includes built-in TSE fiscal signing under KassenSichV and DATEV export for accounting. These features are detailed on the German site (delivando.de). The Enterprise plan includes unlimited TSE usage and DATEV export. See our German FAQ section for full TSE and DATEV details.